WE ARE NOT RESPONSIBLE FOR INCORRECT ADDRESSES
Please make sure your address is correct. If an order is returned due to invalid address the customer is responsible for shipping costs unless it is a carrier error. All unclaimed orders will be donated to charity.
WE ARE NOT RESPONSIBLE FOR MISSING OR STOLEN PACKAGES
We rely on the tracking information provided by USPS, UPS and FEDEX. If your package is reported delivered we cannot replace your package. If you are having issues with your deliver please contact your local post office, UPS or FEDEX office. For USPS issues you can use this form https://usps.force.com/emailus/s/.
HOW LONG DOES IT TAKE TO SHIP WITHIN THE USA?
USPS delivery times will vary, but the majority of customers will get their shipment within 4-5 business days after shipping. All shipping times listed on our website are estimates and are not guaranteed as there may be carrier delays along its route that are beyond our control. We ask you wait at least 7 business days before reaching out and that you please give us patience but as always, feel free to Contact Us if you have any questions.
DO YOU SHIP FROM CHINA? WILL IT TAKE WEEKS TO GET MY PRODUCT?
Absolutely not. We have our inventory fully stocked here in the United States of America. Not only that, but we typically process orders same day which means little to no waiting for your order. We work closely with USPS, and every order will have a tracking number, so you can know exactly where product is at all times. Of course, delivery times vary on a lot of factors, but most package arrive within 4-5 business days of order.